Five Elements of a Robust Grateful Engagement Strategy
Grateful engagement (formerly known as the “grateful patient program”) is a strategy that guides health care organizations to proactively...
Building Trust with Philanthropic Partners
By Pamela Ronka Maroulis, FAHP, CFRE Trust is at an all-time low in our country. Because trust is at the core of philanthropy efforts, it...
If Trust is the Glue of Life¹, What's Holding our Organizations Together?
By Pamela Ronka Maroulis, FAHP, CFRE According to Merriam-Webster, the primary definition of trust is, “the assured reliance on the...
Overcoming Objections and Obstacles in Philanthropy
By Heather Wiley Starankovic, CFRE, CAP As philanthropy officers, our first priority is to connect individuals in the community to the...
Change the Script: The New Language of Philanthropy
By Pamela Ronka Maroulis, FAHP, CFRE and Jessica Carswell, CFRE To be successful in philanthropy, we need to be thinking about our donors...
Philanthropy Policy and Guidelines: Spring Cleaning Must-Haves
By James Gold and Jessica Carswell, CFRE Nothing is more inspiring and magical than the generosity of a donor making a transformative...
Truths from the Philanthropy Trenches
By Heather Wiley Starankovic, CFRE, CAP Philanthropy is joyous, life-affirming and noble work, but sometimes it is just plain hard....